Stop answering ‘Where is my order?’ — forever
TrackIQ monitors every shipment in your Shopify store. The moment a package moves, AI writes a friendly update and sends it to your customer automatically.
Enter a tracking number
Set up in 2 minutes · 30-day free trial · Cancel anytime
Order Placed
Confirmed · Mar 10 · 09:14
Shipped
Paris Origin Facility · Mar 11 · 08:30
In Transit
Paris CDG → Madrid MAD · Mar 12 · 14:22
Out for Delivery
—
Delivered
—
Hi Sarah! Your order is on its way — expected tomorrow by 8pm. Here's your FedEx tracking link: FX847... 📦
Supported carriers
From order to delivered — automated at every step
Every status change triggers an AI-written customer update. No manual work, no missed notifications.
Shopify order synced
New order detected
Tracking number detected
Carrier identified via 17track
Carrier monitoring starts
Scans every 60 seconds
Status changes → AI writes
Friendly email drafted
Customer receives update
Email + review request on delivery
Shopify order synced
New order detected
Every shipment.
Every update.
TrackIQ turns shipping into a customer experience advantage. Proactive updates, empathetic exception handling, and automatic review requests.
1,200+ Carriers
Global coverage across 220 countries. UPS, FedEx, DHL, USPS, GLS, DPD, Correos Express, SEUR, MRW, Nacex and 1,190 more — all monitored automatically via the 17track API.
Global coverage
+ 1,188 more carriers worldwide
TrackIQ by the numbers
0+
Carriers supported
across 220 countries
0%
Of tickets eliminated
WISMO questions resolved automatically
0.0★
Avg customer satisfaction
on shipping communication
0s
Update frequency
carrier status scan interval
Stop losing customers to shipping anxiety — automate every update
Start free trial →Stores that
killed WISMO.
“Where is my order?” used to be 40% of all support tickets. TrackIQ merchants report it vanishing almost entirely.
“WISMO tickets dropped from 45% of our queue to under 5%. The AI writes better emails than our old templates too.”
Carlos M.
Founder, Fashion Store
45%→5%
WISMO tickets
“WISMO tickets dropped from 45% of our queue to under 5%. The AI writes better emails than our old templates too.”
Carlos M.
Founder, Fashion Store
45%→5%
“Finally. Customers know where their package is before they even think to ask. Support load dropped immediately.”
Hannah B.
Operations, Electronics
80%
“The delivery → review trigger is genius. We went from 12 reviews/month to 89. Pure automation.”
Raj P.
Owner, Home Goods
12→89
Everything you need to know
Set up automated shipping
updates in 5 minutes.
Connect Shopify. Sync orders. Let TrackIQ handle every “Where is my order?” question — automatically, forever.
30-day free trial · Set up in 2 minutes · Cancel anytime