Building the future of
ecommerce support
Raisolve is an AI-powered customer support platform built for Shopify merchants who want to scale without scaling their support team.
Our mission
Enterprise-grade support for every store
We believe every Shopify store deserves enterprise-grade customer support, regardless of size. We're building the AI infrastructure that makes that possible — turning one-person support teams into operations that feel like 50.
The problem we solve
Before vs. after Raisolve
Before Raisolve
- 24–48 hour response times frustrate customers
- Support agents burned out answering the same questions daily
- Manual order lookup wastes 5+ minutes per ticket
- Missed upsell and recovery opportunities
- No visibility into common issues or customer trends
- Scaling means hiring more agents linearly
After Raisolve
- AI drafts accurate replies in seconds, 24/7
- Agents focus on complex issues that need human judgment
- Shopify order data pulled automatically into every draft
- Automatic upsell flows recover revenue on every interaction
- Full analytics on ticket volume, topics, and resolution times
- Scale support 10× without a single new hire
What guides us
Our values
Customer obsession
Every feature we build starts with a real merchant problem. We talk to customers weekly and let their pain points drive our roadmap.
AI transparency
You can always see, edit, and correct what our AI says before it reaches your customers. No black boxes. Full control, always.
Merchant privacy
Your customers' data is yours. We never sell it, never use it to train AI models, and we make it easy to export or delete at any time.
Relentless improvement
We ship every week. Our changelog is public. We believe the best product wins, and we intend to keep building the best product.
The team
Built by operators, for operators
We've worked in ecommerce, at AI labs, and in high-growth SaaS. We built the tool we wish existed.
Former Head of Growth at a Shopify Plus agency. Spent 6 years in the trenches handling customer support at scale.
Ex-staff engineer at a Series B SaaS. Deep expertise in LLM integrations, data pipelines, and multi-tenant architecture.
Previously at a leading AI lab. Focused on making AI responses accurate, auditable, and safe for real-world business use.
Backed by leading investors
We're fortunate to be supported by investors who believe in building long-term, focused products for underserved markets.
Join thousands of Shopify merchants
Start your 30-day free trial. No credit card required. 1,000 tokens on us.
Get started free