AI that trains itself on your store
Agent Brain learns your products, policies, and tone — then handles customer emails 24/7 using Claude, writing perfect replies with real Shopify data in every response.
Set up in 2 minutes · 30-day free trial · Cancel anytime
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Where is my order? #4821
from: Sarah M.
Hi Sarah! Your order #4821 shipped via FedEx yesterday — tracking: FX847261930US. It's in transit and arriving tomorrow by 8pm. I'll send you the out-for-delivery notification too! — Support Team
How Agent Brain handles a ticket — end to end
Five automated steps. Every customer email classified, enriched with live Shopify data, replied and resolved in under 5 seconds.
Email arrives
Gmail / Outlook → Raisolve in real-time.
Context pulled
Shopify order data + customer history + knowledge base.
Claude drafts
Writes the reply in your brand voice with real data.
Confidence check
95%+ auto-sends, lower goes to the approval queue.
Sent
Reply lands in the customer inbox in under 5 seconds.
Everything your inbox needs
Agent Brain combines live Shopify data, Claude AI, and confidence-based automation to handle support without any manual effort.
Confidence scoring
Set your auto-send threshold. Above 85%? Sent instantly. Below it? Queued for your review.
12 language auto-detect
Customer writes in French, Spanish, or Japanese — Agent Brain detects and replies in the same language.
Live Shopify data
Every reply pulls real order status, tracking numbers, and product info directly from your store.
Brand voice training
Agent Brain learns your tone from past emails and product descriptions — replies sound like you.
Approval queue
Low-confidence emails land in a one-click approval queue so nothing slips through unchecked.
Feedback learning loop
Approve, edit, or reject any reply. Each correction makes the agent sharper over time.
Connect once. It trains itself.
Within 10 minutes of connecting your store, Agent Brain scans your product catalogue, ingests your policies and FAQs, and learns from your resolved tickets — no manual training required.
- Learns your return policy, shipping times, and product specs
- Picks up your brand tone from past emails and descriptions
- Auto-detects and replies in 12+ languages
- Sends from your real Gmail / Outlook address via OAuth
Knowledge Base · 4 sources active
Real performance, measured
0%
Avg confidence score
across all handled emails
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Setup time
from sign-up to first reply
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Languages supported
auto-detected per email
0%
Reduction in tickets
avg across Shopify stores
Real stores. Real results.
Shopify merchants using Agent Brain spend less time on support and more time growing their stores.
“We were drowning in "where is my order?" emails. Agent Brain handles 90% of them automatically, with real tracking info pulled from Shopify. Our response time went from 12 hours to 4 seconds.”
Sophie L.
Luna & Co. · Skincare · Shopify
4s
avg response time now
“Setting it up took less than 10 minutes. I connected Gmail, synced Shopify, and it just worked. The confidence scoring is brilliant — high-confidence replies go out instantly, anything uncertain comes to me.”
Rafael M.
Nomad Supply Co. · Outdoor Gear · Shopify
80%
of tickets resolved automatically
“We sell across Japan, France, and Germany. Agent Brain auto-detects the language in every email and replies perfectly. I stopped worrying about international customers feeling ignored.”
Yuki T.
Mochi Studio · Apparel · Shopify
12
languages handled automatically
Questions answered
Everything you need to know about Agent Brain and how it handles customer support for your Shopify store.
Agent Brain automatically scans your Shopify product catalogue, ingests your knowledge base (policies, FAQs, shipping rules), and learns from patterns in your resolved support tickets. Within 10 minutes of connecting your store it knows your return policy, shipping times, product specs, and brand tone — without any manual training.
Agent Brain is powered by Claude Opus 4.6 by Anthropic — one of the most capable AI models available. Claude excels at nuanced, context-aware communication which makes it ideal for customer support: replies are empathetic, accurate, and written in your brand voice.
Every reply is scored for confidence before sending (0–100%). You set the threshold — for example, "auto-send above 85%". Anything below your threshold goes to your approval queue for human review. This means the AI only sends replies it is confident about, and edge cases always reach a human.
Agent Brain reads real emails from your Gmail or Outlook inbox — not a chat widget. It pulls live Shopify order data (tracking numbers, order status, return eligibility) into every reply. Replies are sent from your actual email address. Customers interact with what feels like a highly attentive human support rep, not a FAQ bot.
Most stores are fully set up and sending their first automated replies within 10 minutes. You connect Gmail (or Outlook), connect Shopify, upload any extra policy documents, and Agent Brain handles the rest. There is no code to write and no AI training required.
Agent Brain supports 12+ languages including English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Japanese, Korean, Chinese (Simplified), and Arabic. It auto-detects the language of each incoming email and replies in the same language — even if your knowledge base is in English.
Yes. Any reply that falls below your confidence threshold lands in your Approval Queue, where you can read the AI draft, edit it, or discard it. You can also set Agent Brain to always draft for your review — useful while you are getting started and want to observe how it handles different ticket types.
Yes. When you reject or edit a draft, you can add a brief note explaining why. Agent Brain uses this feedback to improve future drafts on similar ticket types. The more you interact with the approval queue, the more accurately Agent Brain reflects your preferences.
Yes. Agent Brain connects to your existing Gmail or Outlook account via OAuth — no forwarding rules or new email addresses needed. Replies are sent from your real support email address (e.g. support@yourstore.com), so customers see no difference.
Before sending any reply, Agent Brain evaluates how confident it is in the accuracy and completeness of the response on a 0–100% scale. High-confidence replies (clear order status questions, standard FAQs) score 90–99%. Complex or ambiguous emails score lower. You set a threshold in Settings — anything above auto-sends, anything below goes to your queue.