AI support powered by
real Shopify data
Connect your Shopify store in 60 seconds. Every AI-generated reply uses live order data, customer history, and your product catalog — automatically.
What you get
Everything Shopify can tell us, we put in every draft
Real-time order context
Every AI draft includes live order data — status, tracking, line items, fulfillment details — pulled directly from your Shopify store.
Customer profile sync
See full customer history alongside every email: order count, LTV, previous tickets, tags, and notes — all without leaving Raisolve.
Product catalog access
AI responses reference your live product catalog, prices, and availability. No more outdated FAQs about products that have changed.
Automatic triage by order value
Route VIP customers (high LTV, large orders) to priority queues automatically. Treat your best customers like VIPs, every time.
Fulfillment & tracking lookup
One-click tracking lookup from inside the inbox. The AI knows your carrier integrations and provides accurate delivery estimates.
Discount code generation
Generate Shopify discount codes for refund alternatives, goodwill gestures, or upsell offers — directly from the email thread.
Setup
Connected in under 2 minutes
Install the Raisolve app
Visit the Shopify App Store and install Raisolve, or connect directly from your Raisolve dashboard under Integrations → Shopify.
Authorize store access
Grant Raisolve read access to your orders, customers, and products. We request only the scopes we need — no write access to financials.
Initial sync
Raisolve syncs your last 90 days of orders and your full product catalog. This typically completes in under 2 minutes.
Start seeing data in drafts
From this moment, every AI draft is enriched with real Shopify data. No configuration needed.
Security
Your store data stays yours
We access exactly what we need and nothing more.
- Read-only access to orders, customers, and products — we never modify your store data
- Access tokens encrypted with AES-256 at rest, never stored in plaintext
- Shopify OAuth 2.0 — no passwords stored, revoke access at any time from Shopify admin
- Data never shared with third parties or used to train AI models
- Shopify Partner Program security requirements fully met
- EU GDPR compliant — your customer data stays under your control
Ready to connect your store?
30-day free trial. 1,000 tokens included. No credit card required.
Start free trial