Gmail Integration

Your support inbox,
running on autopilot

Connect your Gmail in 60 seconds. Raisolve reads incoming emails, drafts accurate replies using your Shopify data, and sends from your address — as you.

What you get

From inbox to answered in seconds

Automatic email polling

Raisolve checks your inbox every 30 seconds. New customer emails appear in your Raisolve inbox instantly, fully triaged and ready to action.

AI draft generation

For every incoming email, Raisolve generates a context-aware draft reply using your knowledge base, Shopify data, and conversation history.

Send on your behalf

Replies go out from your Gmail address. Customers see your email, your signature, your brand — not a support platform.

Thread context

Raisolve reads the full email thread, not just the latest message. AI responses are aware of everything said previously in the conversation.

Smart triage

Emails are automatically classified by intent (order status, refund, complaint, etc.) and routed to the right priority queue.

Manual and auto modes

Choose whether AI sends replies automatically or presents them for agent review. Toggle per-inbox or per-category.

Setup

Connected in under 60 seconds

1

Click "Connect Gmail"

From your Raisolve dashboard, go to Integrations → Gmail and click Connect. You will be redirected to Google OAuth.

2

Authorize with Google

Sign in to the Gmail account you use for customer support. Grant Raisolve permission to read and send emails. This takes about 30 seconds.

3

Set your preferences

Choose your polling frequency, default reply mode (manual or auto), and which labels or filters to watch.

4

Your inbox is live

Raisolve begins monitoring your inbox immediately. Existing unread emails are imported for triage within 60 seconds.

Google API Services User Data Policy compliant

Raisolve's use of Gmail data is limited to providing the customer support features you authorize. We do not use Gmail data for advertising, do not allow humans to read your emails except for debugging with your consent, and comply fully with Google's Limited Use requirements.

Security

Your email stays private

We handle your Gmail data with the same care we want for our own.

  • Google OAuth 2.0 — no passwords stored, revoke access at any time from your Google Account
  • Access tokens encrypted with AES-256 at rest
  • Gmail data used exclusively to provide the Raisolve service — never for advertising or AI training
  • Compliant with Google's API Services User Data Policy and Limited Use requirements
  • No human access to your Gmail data except for debugging with your explicit consent
  • Raisolve does not store email content beyond 24 months; deletable on request

Start handling emails in minutes

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